Policies

Lesson Policies

  • Lesson bookings are not firm until payment has been received.
  • Lessons cancelled less than 24 hours in advance will not be refunded or rescheduled.
  • If the teacher must cancel for any reason the lesson will be refunded.
  • Payments are done with PalPay via the link you will be sent after booking.
  • Students must ensure they have a reliable internet connection.
  • Should a student become disconnected during the lesson, the teacher will contact the student to reconnect.
  • Lessons require the student to have a location to play and learn that is free from distractions, similar to an in person studio.

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